For Private Sessions:

All payments for any private session are 100% non-refundable after the session. See Rescheduling, Cancelling & No Show Policy for more details.

For Digital Goods:

All payments for downloadable goods including ebooks are 100% non-refundable once paid.

More Information for Private Session

Rescheduling, Cancelling & No Show Policy

To reschedule your session, do so at least 24 hours in advance by sending an email to NextLevelCatalyst.Tina@gmail.com or Call/text 754-777-8755. Include alternative dates and times for rescheduling. Your paid session fees will be applied to the rescheduled session.

To cancel your session, do so at least 24 hours in advance by sending an email to NextLevelCatalyst.Tina@gmail.com or Call/text 754-777-8755. A $20 cancellation fee will be deducted from the paid session amount.

If you are a “No Show” (online or in person) without a 24 hour notification (a less than 24 hour notification is deemed as a No Show) 100% of the paid session fee will be forfeited.